Virtual Assistants for Home Service Contractors
Hire ServiceTitan, Housecall Pro & Jobber-certified virtual assistants for your HVAC, plumbing, electrical, roofing, or any other home service business. Save 60-75% on salaries with US-based management. Try risk-free for 90 days.
- Save 60-75% on admin & dispatcher salaries ($1,000/mo vs $3,500/mo local)
- ServiceTitan, Housecall Pro & Jobber certified staff
- Hire in 15-21 days with 120-day replacement guarantee
Don't Let Staffing Crush Your Growth in 2025
Home service businesses across the USA and Canada are losing $250,000-$400,000 annually due to staffing failures. With 86% of contractors unable to find qualified candidates and 50%+ annual turnover in admin roles, business owners are trapped answering phones instead of closing deals. That’s why we created HireNewTalent – we’re all too familiar with the growing pains of having to scale your team and operations.
2-3 Week Hiring Turnaround
From discovery to hire, most of our clients onboard a successful candidate in 2-3 weeks flat. We’ll not only do all the work, but we’ll also help you manage your candidate for as long as they’re with you.
Save $40-80K Overhead
Local US & Canadian talent is expensive! Save on salary, payroll & deductions by hiring extremely qualified remote staff that will do the job better, and save your business a lot of money.
Get Better Candidates
Hiring remote allows you to fill your team with staff that has lots of experience, specialty industry knowledge, and know-how on operating the tools you already use, at 1/4 the cost of local talent.
Hiring a new team member isn’t easy. You’ve got to plan everything out, manage a bunch of job postings, and interview a horde of people only to hire a barely decent team member that takes 3-6 months to train, and ends up getting half the job done at a premium salary.
If that sounds familiar, you’re not alone! We’ve helped over 100 companies ditch the pitfalls of hiring local for a whole variety of basic to specialist roles all across the USA & Canada. Our process is white-glove. We’ll do all the foot-work and get you the right team member, onboard them, and keep them accountable for as long as they’re with your business – in short, we’re your partners in growth, not just another “remote outsourcing agency.”
How Our Virtual Hiring Process Works
Three simple steps to building your dream team of remote talent in as quickly as 2-3 weeks.
Discovery Call
We’ll get to know your business, your needs & craft the right strategy to find the perfect team member.
Hiring & Onboarding
From job postings to interviews, vetting & final hiring selection we’ll handle everything start to finish.
Talent Management
As the team member works, we’ll check in regularly, help track their progress, training & keep them accountable.
Hire Top-Tier Virtual Assistants for Contractors
HireNewTalent specializes exclusively in hiring virtual assistants for contractor businesses like HVAC, appliance repair, plumbing, electrical, and roofing across the USA and Canada. We provide ServiceTitan-certified, English-fluent professionals who understand home services terminology, seasonal demand patterns, and contractor business operations—at 60-75% less cost than local hiring.
Remote Dispatchers
- ServiceTitan, Housecall Pro & Jobber certified
- Route optimization & technician skill matching
- Real-time communication & ETA management
- “Dispatch for profit” training (revenue focus)
- Emergency call triage protocols
Virtual Receptionists
- Professional call handling & appointment scheduling
- After-hours & weekend coverage options
- Trained on your services, pricing & software
- Customer service excellence for home services
Virtual Coordinators
- Estimate follow-up & conversion optimization
- Job scheduling & customer communication
- Review management (Google, Yelp, Facebook)
- Invoice processing & payment follow-up
- CRM data entry & reporting
Remote Bookkeepers
- Virtual bookkeepers for QuickBooks, Xero, Wave
- Data entry & invoice processing
- Expense processing
- Accounting assistant services
- Financial reporting
Virtual Assistants
- Data entry & processing tasks
- Research, information gathering & data-fetching
- Basic administrative tasks
- Amazon & Ebay listing setup & management
- General assistance with business workflows
Marketing Assistants
- SEO and AIO help
- Social media content & management
- Content & blog creation
- Email & copywriting help
- Marketing assistance
Don’t see the role you had in mind? No worries! We can hire just about any role, with a wide variety of specific experience, specializations, and skills. Here are some of the niche roles we’ve hired recently for clients just like yourself:
- Parts & service coordinator for major appliance repair company in Vancouver, BC.
- Regional Operations Manager for nation-wide pressure washing franchise.
- Shopify website & app developer for international nutrition & supplement brand.
- Local SEO & AI Search marketing manager for roofing company in Philadelphia, PA.
- Service Manager for appliance repair company in Philadelphia, PA.
- Technical documentation lead for AI-tech startup in Phoenix, AZ.
- WordPress & Elementor website developer for landscaping company in San Jose, CA.
And who better to tell their story than one of our recent candidates? Have a quick listen:
John Ramos
Service Coordinator
Appliance Repair
Jinny A.
Operations Manager
Healthcare
Jay G.
Service Manager
HVAC
Industries We Know, Love & Serve
Unlike generalist offshore staffing companies, we only serve home service contractors. Every virtual assistant completes our 40-hour Home Services Certification covering industry terminology, seasonal patterns, software systems, and contractor business operations before serving clients.
HVAC Companies
Access the world’s best remote talent through our extensive network. Our location-independent hiring approach connects you with skilled professionals regardless of geographic boundaries, ensuring you never compromise on quality.
Plumbing Companies
Access the world’s best remote talent through our extensive network. Our location-independent hiring approach connects you with skilled professionals regardless of geographic boundaries, ensuring you never compromise on quality.
Roofing Companies
Access the world’s best remote talent through our extensive network. Our location-independent hiring approach connects you with skilled professionals regardless of geographic boundaries, ensuring you never compromise on quality.
Electrical Contractors
Access the world’s best remote talent through our extensive network. Our location-independent hiring approach connects you with skilled professionals regardless of geographic boundaries, ensuring you never compromise on quality.
Real Estate & Property Management
Access the world’s best remote talent through our extensive network. Our location-independent hiring approach connects you with skilled professionals regardless of geographic boundaries, ensuring you never compromise on quality.
Healthcare & Dental
Access the world’s best remote talent through our extensive network. Our location-independent hiring approach connects you with skilled professionals regardless of geographic boundaries, ensuring you never compromise on quality.
Amazon & eBay Sellers
Access the world’s best remote talent through our extensive network. Our location-independent hiring approach connects you with skilled professionals regardless of geographic boundaries, ensuring you never compromise on quality.
Personal & Executive
Access the world’s best remote talent through our extensive network. Our location-independent hiring approach connects you with skilled professionals regardless of geographic boundaries, ensuring you never compromise on quality.
Why Contractors Choose HireNewTalent Over BruntWork, MyOutDesk & Local Hiring
We ONLY serve HVAC, plumbing, electrical, and roofing contractors. Zero of our major competitors specialize in home services—BruntWork is a generalist serving all industries, MyOutDesk focuses on real estate, and US-based providers charge 2-3x our rates. Every VA completes our proprietary Home Services Certification covering:
- Core industry knowledge, terminology and specifics to enable them to do their job well from day 1
- Seasonal demand patterns (summer HVAC, winter heating, storm season roofing)
- Contractor business operations & profit margins
- ServiceTitan, Housecall Pro, and Jobber software systems
- CallRail, RingCentral, GoToConnect & other popular VOIP software
- Customer service best practices for home services
Better Pay = Better Retention
We pay our virtual assistants way more than any other “outsourcing agency” ever would. This higher compensation helps them achieve their goals, live a better life, and enjoy the work they’re doing, which dramatically reduces turnover—saving you from constant training cycles.
We Know Your Tools
We’ve got in-house training on Jobber, Workiz, Service Titan, Housecall Pro, CallRail, RingCentral, GoToConnect and more popular FSM and VOIP software. Our VAs train extensively BEFORE serving clients. This creates a much smoother onboarding, with an employee who knows what’s up from day one.
Canada & US-Based Account Management
Unlike offshore-managed competitors, every client gets a dedicated US-based account manager. This means:
- Same-timezone communication for urgent issues
- Cultural alignment & contractor business understanding
- Maintain your accreditations & legal jurisdiction
- Phone support during your business hours
- No language barriers in management communication
- We handle recruitment, training, payroll, benefits, and HR—you get zero payroll administration, W-9s, or tax withholdings.
Transparent Pricing: No Hidden Fees, No Surprises
Unlike BruntWork and other offshore staffing companies with unbundled services and surprise charges, we offer all-inclusive transparent pricing. One monthly fee covers salary, benefits, management, training, software access, backup coverage, and replacement guarantee. Compare this to local hiring where benefits add 20-30%, payroll taxes add 7-10%, and turnover costs $11,660-$35,000 per replacement.
Part-Time (20 hours/week)
Perfect for Small businesses just starting to delegate. Save ~$1,400+ per month in staffing costs.
Example: Receptionist, data entry, basic admin support
Price: Starting at $550 / month
Full-Time (40 hours/week) ⭐
Perfect for Growing businesses $200K or more in revenue. Save $2,500+ per month on local staff.
Example: Dispatcher, CSR, coordinator, or bookkeeper
Price: Starting at $1,000 / month
Multi-Role Team
Established businesses looking to grow their operation at scale without the payroll & staffing nuances.
Example: Multiple specialized roles (dispatcher + CSR + bookkeeper)
Price: Custom
What's Included?
All recruitment & hiring costs
From the moment we sit down for your discovery session, to the day we onboard your new team member – all costs related to job postings, interviews, vetting, hiring, and preliminary training are covered by us.
8-hour Home Services Certification training
We don’t want to just onboard a lost and confused VA. Instead, we have all new hires go through a quick 8-hour industry training course to ensure they know your industry, the lingo, and have a better understanding of your business from day one.
Ongoing quarterly management & coaching
Once we’ve placed your new hire, our team doesn’t just disappear behind a wall of emails. We’ll check in regularly to ensure they’re doing well, and to help level them up as time goes on. This helps you offload some of the menial management to us and focus on what mattters for your operation.
Time tracking & performance monitoring
Forget weird random-number-generator invoices that make no sense. We always provide a detailed time tracking report and monitor the team member’s performance month-in, month-out.
120-day replacement guarantee
If your team member isn’t keeping up or is just not a good fit for the role, or your team – we’ll replace them at no cost within 120 days. Enjoy the peace of mind knowing that the role will be active with minimal to no downtime, and taken care of quickly and professionally.
Canada or US-based account manager
We don’t outsource account management and your point of contact is right there in your time zone (or nearby). This allows for quick communication, seamless support, and enables all requiests to be processed quickly and with great care.
Month-to-month (no long-term contracts)
Hiring a new team member is always a big commitment. But with us, you have the convenience of not being locked into any contracts, or big yearly fees – making the decision to hire easier, quicker and simpler. So forget about delaying the growth of your business and try scaling risk free, today!
Easy quick credit card invoice payments
Many staffing agencies and outsourcing hubs require Wire Transfers, Paypal direct payments, or a whole slew of weird complicated payment arrangements.
We’re not like that! Pay for your team in minutes, online, with your credit card – making your team’s billable hours 100% deductible as they’re all contractors.
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Ready to Build Your Dream Team?
Join hundreds of companies who trust HireNewTalent to hire exceptional team members. Need to hire someone great for your business? Let’s chat!